Shipping policy

Orders will be shipped worldwide. If your country is not yet listed, please feel free to contact us prior ordering.

We will have your package ready for dispatch within 3/5 business days with PostNL and/or MyParcel. Please do note that both may use local partners as carriers in other markets outside The Netherlands. When your order ships, you will receive a shipping confirmation email with a link to track your package. Please note, that it can take some days before the tracking information is updated.

If you live outside of Europe, please be aware that import duties, fees and local VAT could possibly be charged by your local customs. These charges have to be paid by the recipient of the parcel. As customs policies and import duties differ per country, we cannot tell you what the charges could be, nor do we have control over these charges.

Uncollected or returned orders because the provided address was incorrect / incomplete will be either refunded less the cost of the postage or, if the opportunity allows, we will contact you by email to offer the option of sending the order again provided we receive the full shipping cost again.

Following below is a list with the postal delivery terms in days for the most popular countries:

Australia 6-8 
Austria 2-3 
Belgium 1-3 
Canada 5-6 
Denmark 2-3 
France 2-3 
Germany 2-3 
Italy 3-4 
Japan 4-5 
Netherlands 1-2 
Russia 10-12 
Spain 3-4 
Sweden    3-4 
Switzerland 3-4 
UK 2-3 
USA 4-6